Teamviewer 11 Mac Not Connecting

TeamViewer Host is used for 24/7 access to remote computers, which makes it an ideal solution for uses such as remote monitoring, server maintenance, or connecting to a PC or Mac in the office or at home. Install TeamViewer Host on an unlimited number of. There is one remote mac (running latest version of TVhost 11 on OS10.10.5) that repeatedly turns into a black screen which prevents any further access which I can only circumvent by having someone on site to reboot. I always disable the option to Lock on Session End as this is sometimes also a pro.

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I am going on a vacation soon and need to access my iMac for I have files stored on it. But here's where my problem starts. My Mac will have no problem connecting to my Windows laptop. It's only when the laptop tries to connect to the iMac it has a problem. I have been able to connect to the iMac only a twice: once from the laptop and once from my iPod; and then it refused all incoming connections. I don't know if this is a firewall issue or what. I doubt it is, though, because my firewall is off. Both the iMac and the laptop say 'awaiting authentication' but never gets past it. All help is appreciated.
P.S. I just posted it here because to me it seems like a hardware problem.
Teamviewer 11 mac not connecting windows 7Connecting

iMac G4 Flat Panel, Mac OS X (10.4.11)

Teamviewer 11 Mac Free Download

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